Either party, Outvas or the client, can terminate the contract by
giving 30 days written notice to the other party.
If you would like Outvas to provide a longer notice period for the
termination of the contract, we can accommodate such a request
provided you (the client) also agrees to provide a notice period of
Additionally, if your employee's performance has been wholly
inadequate, we will offer you a complete refund.
If the employee has worked to a satisfactory level but not to the
levels you or we expect, then we will charge on a pro-rata basis for
the days he/ she worked. We will then refund to you any outstanding
If you wish, we can also replace the employee you are dissatisfied
with and use any outstanding money as credit for the next employee.
It is, however, important to note that Outvas can only take the
above following measures if your displeasure is communicated to
Outvas at the earliest possible time (preferably within the first
week of employment). If your employee has worked for you for a
reasonable period of time and we have not received any communication
of dissatisfaction from you, Outvas cannot call into question the
ability of the employee or implement the above measures. In such a
scenario, the applicable notice (30 days-whichever notice period has
been opted for at the time of making the first payment) would be
required to terminate our services.